Privacy Policy

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Privacy Policy

Last Updated: April 26, 2026

This Privacy Policy explains how Push Limo (“we,” “our,” “us”) collects, uses, shares, and protects your information when you visit https://pushlimo.com/, contact us, or make a reservation.

Contact:
Email: booking@pushlimo.com
Phone: +1 (310) 295-6777

1) Information We Collect

A) Information You Provide

When you contact us, request a quote, or book a ride, you may provide:

  • Name
  • Phone number
  • Email address
  • Pickup and drop-off details
  • Date/time of service
  • Flight details (if applicable)
  • Passenger count and luggage details
  • Vehicle preferences and special requests (Meet & Greet, child/booster seat, extra stops)
  • Any messages you send through forms, chat, WhatsApp, or email

B) Payment Information (Stripe)

Payments on our website are processed by Stripe. We do not store full credit/debit card numbers or CVV on our servers. Stripe securely handles your payment details. We may receive limited payment information such as:

  • Payment status (approved/failed/refunded)
  • Transaction ID
  • Card brand and last four digits (where provided by Stripe)
  • Billing name and/or billing ZIP/postal code (where provided)

C) Information Collected Automatically

When you browse our website, we may collect:

  • IP address
  • Device type and browser type
  • Pages visited and site interactions
  • Referring/exit pages
  • Approximate location (city/region)
  • Cookies and similar technologies

2) How We Use Your Information

We use your information to:

  • Confirm and manage reservations
  • Provide pickup details and service updates
  • Communicate about changes, delays, or special requests
  • Process payments and help prevent fraud
  • Provide customer support
  • Improve our website, services, and user experience
  • Comply with legal requirements and enforce our policies

3) Cancellation & Refund Policy

We offer free cancellation and a full refund if you cancel at least 3 hours before the scheduled reservation time.

If you cancel within 3 hours of pickup, your refund eligibility may be limited because the chauffeur may already be dispatched or assigned.

To cancel or request a refund, contact booking@pushlimo.com or call +1 (310) 295-6777.

4) How We Share Information

We may share information only as needed to operate our services, including:

  • Stripe (payment processing)
  • Service providers that help us operate our website, communications, and booking workflow
  • Legal or regulatory authorities if required by law or to protect rights, safety, or prevent fraud

We do not sell your personal information.

5) Data Retention

We retain personal information only as long as necessary to:

  • Provide services and support
  • Maintain business records (reservations, invoices, fraud prevention)
  • Meet legal, tax, and accounting requirements

6) Cookies & Analytics

We may use cookies and analytics tools to understand how visitors use our website and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect some site features.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is guaranteed to be 100% secure.

8) Your Rights & Choices

Depending on your location, you may have rights to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal/recordkeeping obligations)
  • Opt out of marketing emails (if applicable)

To make a request, email booking@pushlimo.com.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10) International Visitors

If you access our website from outside the United States, your information may be processed in the United States where data protection laws may differ from your location.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12) Contact Us

Push Limo
Website: https://pushlimo.com/
Email: booking@pushlimo.com
Phone: +1 (310) 295-6777

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